Shipping Policy

Processing Time

All orders are typically processed within FedEx, approximately 3–5 days; dedicated line 7–15 days. Orders are not shipped or delivered on weekends or holidays.

Shipping Methods

We primarily use reliable international carriers such as FedEx, DHL, and UPS to ensure the stability and safety of transport.

Delivery Estimates

• North America / Europe: 7–15 business days
• Southeast Asia: 5–10 business days
• Other regions: Please contact us for estimated delivery times

Customs, Duties, and Taxes

CocoLink Global Trade LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). All shipments via FedEx, DHL, and UPS include full end-to-end tracking.